We want you to love your purchase. If there’s a problem with your order, we’re here to help.

Return Eligibility

  • You can request a return within 3 days of receiving your order.

  • The item must be unused, in its original packaging, and in resellable condition.

Non-returnable Items

  • Used or damaged items (unless defective upon arrival)

  • Customized or discounted products (unless faulty)

Refund Process

  • Once we receive and inspect the returned item, we’ll issue a refund within 5–10 business days.

  • Refunds will be sent via bKash, Nagad, or bank transfer, depending on your original payment method.

Return Shipping

  • For defective or incorrect items, return shipping is free.

  • For other returns, the buyer is responsible for the return delivery cost.